COMPLAINT RESOLUTION REPORT

Dear Patron, at Nuvama, we remain committed to effective and timely resolution of investor queries/ grievances. Below is a brief synopsis of the complaints received on our Investment Advisory services for February’23. Investors can reach out to us at WealthAssist@nuvama.com for any clarification or query. We thank you for your continued patronage.

 

 

Complaints data for February’23
(Nuvama Wealth Management Limited (NWML) formerly known as Edelweiss Securities Limited)
Received from Pending at the end of last month Received during the month Resolved during the month Pending at the end of the month Pending complaints > 3 months Average Resolution time(in days)
Directly from Investors 0 0 – 0 0 –
SEBI (SCORES) – – – – – –
Other Sources (if any) – – – – – –
Grand Total 0 0 – 0 0 –

 

Month wise complaints
(Nuvama Wealth Management Limited (NWML) formerly known as Edelweiss Securities Limited)
Month Carried forward from previous month Received Resolved in the month Pending at end of month
Apr-22 0 0 – 0
May-22 0 0 – 0
Jun-22 0 0 – 0
Jul-22 0 0 – 0
Aug-22 0 0 – 0
Sep-22 0 0 – 0
Oct-22 0 0 – 0
Nov-22 0 1 1 0
Dec-22 0 0 – 0
Jan-23 0 0 – 0
Feb-23 0 0 – 0

 

Trend of annual complaints
Year Carried forward from previous year Received for the year Resolved in the year Pending at end of year
EGWML NWML EGWML NWML EGWML NWML EGWML NWML
2019-20 – – – – – – – –
2020-21 – – 24 – 24 – 0 –
2021-22 – – – 1 – 1 – 0
2022-23 – – – 1 – 1 – 0

 

*Data provided above is on monthly basis and published within 7 days of end of the previous month and is In compliance to the SEBI circular- SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0686 dated December 13, 2021